Product Management, Strategy & Leadership News You Can Use : #13

Articles on Product Management, Strategy, Leadership, Design & Customer Experience
Designing an end of year review  : This is a must-read for anyone who needs to either get or give a performance review.  Which means ALL of you :)

Customer Obsession Culture @ Netflix : You guys know how much I talk about things I have learnt from watching, hearing and reading Gib Biddle.  This is the latest from him.  Another gem.

Jeff Bezos Annual Shareholder Letter : I read this every year.  Regardless of how I feel about Amazon and its effects on the economy as a whole, Bezos never ceases to inspire me.

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